Terms
and
Conditions
We are Chika Moments
These Legal Terms constitute a legally binding agreement between you, whether personally or on behalf of an entity, and Chika Moments, concerning your access to and use of the services, you have read, understood and agreed to be boundy by all of these Legal Terms.
We reserve the right , in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the ´Last updated´ date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates.
The services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
Your Reservation
Pricing
All prices shown are per person and in dolares estadounidenses, unless stated otherwise.
We reserve the right to change or adjust prices at any time before you make your booking.
Once your booking is confirmed and we have received your payment, the prices are guaranteed and will not change, unless an amendment is made to your booking.
Payment Policy
To apply for a Chika Moments retreat, an initial deposit of the 50% of the cost is requested to reserve your space. The remaining amount of about 50 % is to be paid 40 days prior to the start of the retreat.
If your booking is within 40 days of the retreat, full payment is required. Alternative payment plans may be available on discussion
If we do not receive full payment by the due date, we reserve the right to cancel your booking, and you will lose your deposit.
Cancellation Policy
If you cancel the booking up to 45 days before the retreat, the booking will not be refunded. If you cancel up to 2 months before, 50% is refunded (deposit).
In the unlikely event that the retreat is canceled by the organizer, participants will be refunded the full amount paid, including the deposit.
If you do not show up for any part of the retreat, you will still be charged 100% of the retreat cost. There is no refund for arriving late or leaving an adventure early.
No exceptions to Cancellation Policy: there are no exceptions to our cancellation policy, including but not limited to COVID-19, weather, personal emergencies, flight cancellations, or delays.
Your Responsibilities
Travel Documentation
Traveling to Indonesia requires a Visa for any passport holders. If you are planning to travel to Indonesia only for holidays under 30 days, you can get the Visa on Arrival at your Destination Airport.
Visa on Arrival (VoA): Some listed countries (Check the visa policies based on your nationality and the latest information with the Indonesian embassy or consulate in your country) can obtain a Visa on Arrival upon arrival in Indonesia. The VoA allows a stay of 30 days and is extendable for an additional 30 days. It’s essential to check whether your nationality is eligible for VoA. For entering Indonesia, you should have a return ticket or an onward ticket leaving the country within the 30 days of your VoA.
It is your responsibility to ensure that any visas necessary for your destination are organized and arranged by you. However, Chika can help you in the process of obtaining the required visa if you need it.
We insist that your travel insurance covers the activities involved in your retreat with us, as well as unforeseen cancellations, illnesses, losses, and the typical risks associated with travel. All clients attending our retreats must have travel insurance covering personal accident and injury, including outdoor and adventure sports.
You are responsible for arranging appropriate travel and health insurance. It's important to understand that Chika Moments is not engaged in the provision of insurance products and cannot be held accountable if your failure to secure suitable insurance coverage leaves you vulnerable, whether medically, financially, or otherwise.
This includes, but is not limited to, trip cancellation insurance and coverage for any other activities that may reasonably occur during your retreat. Your insurance policy must remain valid and in effect for the entire duration of your retreat. Please take note that even if you possess private health insurance in your country of residence, it is improbable that this insurance will offer sufficient coverage for overseas trips, especially those involving the activities organized during a trip with us.
You will be requested to provide a copy of your policy via email or in person before the retreat in the event of an emergency.
You should ensure that you have a valid passport, and we recommend that your passport is valid for six months after your return.
Mental Health Considerations
At Chika Moments, we understand that discussions around mental health, including topics like depression, anxiety, and personal challenges, may arise during our retreats. However, it's crucial to note that our instructors and retreat leaders are not qualified mental health professionals. While our team will create an open and supportive environment for guests to share and connect, they cannot offer medical or psychological advice.
Activities
All clients must inform of any medical conditions, illnesses or allergies they may have and any prescribed medication they might be taking prior booking.
No one should participate in any activity if they are suffering from a heart condition or are pregnant.
No client should in any circumstances take part in an activity while under the influence of alcohol, drugs or medication, which may adversely affect their physical abilities.
All clients must inform of any medical conditions, illnesses or allergies they may have and any prescribed medication they might be taking prior booking.
Health and Safety
Participants are responsible for ensuring they are in good health to participate in the retreat.
Chika Moments is not responsible for any medical emergencies or expenses incurred during the retreat. It is highly recommended that guests confirm that their insurance coverage includes comprehensive health protection during their stay.
Guests are strongly advised to review their insurance policies to ensure coverage for specific activities offered during the retreat, such as water sports and surfing. Chika Moments does not provide any insurance or coverage for guests.
By accepting our terms and conditions, guests acknowledge and agree to the necessity of having their own insurance coverage to participate in all activities offered during the retreat.
It is recommended that guests thoroughly review their insurance policies and contact their insurance providers to ensure they have appropriate coverage for all planned activities during their stay at Chika Moments.
No one should participate in any activity if they are suffering from a heart condition or are pregnant.
No client should in any circumstances take part in an activity while under the influence of alcohol, drugs or medication, which may adversely affect their physical abilities.
Currency
The local currency in Indonesia is IDR Indonesian Rupiah. The easiest way is to get cash at a local ATM, also possible already upon arrival at the airport. Of course, you can also change euros or dollars at a currency exchange office. Many shops and restaurants now accept payment by credit card, but it is advisable to always have cash on you. Especially for the local warungs in town or on the beach.
Schedule Changes Disclaimer
Chika Moments reserves the right to modify the retreat schedule at its discretion. While we make every effort to adhere to the planned itinerary, please be advised that certain events beyond our control, such as adverse weather conditions, natural disasters, or other unforeseen circumstances, may necessitate adjustments to the schedule.
Participants acknowledge that changes to the retreat schedule may occur, and Chika Moments will strive to communicate any modifications as promptly as possible. We appreciate your understanding and flexibility in such situations.
Chika Moments is not liable for any expenses, losses, or damages incurred by participants due to changes in the retreat schedule. Participants are encouraged to consider travel insurance that covers unforeseen events to mitigate potential financial risks.
By participating in the retreat, attendees agree to accept any necessary schedule adjustments and understand that these changes are made in the interest of safety, participant well-being, or to address external factors beyond our control.
Acceptance of Terms and Conditions
By completing the booking and registration process, participants acknowledge and accept the terms and conditions outlined above. These terms and conditions are subject to change, and participants will be notified of any updates. It is recommended that participants review the terms regularly.
